Azamara Club Cruises
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Not worth your time and money
We have a cruise booked with them for May 2023. They have been "updating their website" for 3 weeks and it is still not done. Online reservation management has been unavailable for weeks - cannot check-in or book excursions etc. In fact, the reservation does not even show up and they will "only service cruises which are 30 days out". The estimated completion date for the website update has been a moving target. Customer support phone lines are unavailable too. The company has not even bothered to issue an apology. Azamara may gave been a good company once but it is clear that it is now being managed by incompetent people, lacking any customer support or PR training. This can no longer classify as a 'luxury cruise line'. Steer clear if you value your vacation time and money.