Homebox Stores
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Very Pathetic service
Very Pathetic service, even after getting assurance by the manager for an update regarding the delivery there was no update and I was the one following up the whole day for the delivery making numerous calls for an update. I had booked a sofa a week ago for which I was given a delivery date of upcoming Friday which didn't happen since the delivery team was busy at another point hence rescheduled to Sat for which I have been following up the whole day. None of the customer service team along with the manager cared to keep the followup or provide a resolution to the escalation raised and the item still remains undelivered. They don't care for the customers concerns.