VinatisUK
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Delivery issues and no communication
I'm sure the wine is fine but we have had a poor delivery experience. Weordered a box as a gift for my Uncle's 80th birthday, to be delivered to his home in Kent. I realised when the tracking details were released that it was en route to my address in Manchester. At first I assumed this was actually my error and that I'd not entered the delivery address as I'd thought. Going into my account however showed that I had asked for it to be delivered to the Kent address so i have no clue how it ended up coming to the billing address! I quickly emailed asking for it to be redirected and received no response back. 5 days later it arrived in Manchester. So my uncle received nothing from us for a milestone birthday and we now have the task of sorting another gift. This was really disappointing all round and I've had to apologise profusely to a uncle who would have loved receiving this on his special day.