Gemma Wooding

Gemma Wooding

Member since Invalid Date
1
Review
5.0
5 out of 5 stars
Average rating

Reviews by Gemma Wooding

SK

Sküma Water

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5 out of 5 stars

Fantastic customer care

I feel like I was a bit unlucky with the skuma devices as I recieved 3 faulty machines that leaked but I can't give any less than 5 stars due to the fantastic customer service, I didn't give up as I love the idea of remineralised RO water and the Skuma is perfect for what I wanted! I was given a WhatsApp number for support and the lovely lady at Skuma always replies to all queries really quickly, even late on weekends and I have now had a replacement device for 3 months with no issues. So it was 4th time lucky for me but I'm glad I stuck with Skuma as I couldn't be happier with my device and also appreciate they are quite a small and young business. I really can't fault the customer service I've received.