Alex Jones Estate Agents
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AVOID - ZERO STARS!!!!
My property was on the market with this ‘agent’ (believe me I use this term begrudgingly & loosely here), for around a year… A mere few viewings Feedback zero every time No replies to emails/texts/calls One client made an offer which wasn’t even put to me - which I found out from my subsequent agent (who incidentally had me several viewings within days, as well as 3 people making/raising offers and the house sold within a week)!!!! The final straw was…. They took my house off the market without even discussing it with me I went in to question why this was so, and was merely spoken to like I was an idiot of an adolescent They then proceeded to say that they’d contacted me several times to reduce the price; but they hadn’t. They also told me that the house was priced too high - yet they’d been the ones to value it?!? I was spoken to like a fool and accused of not knowing how to check my spam, and told that the ‘said’ emails would be in there… On me asking the owner where the phone calls and texts were, as well as requesting him not to speak to me in such a degenerative manner…. I was told to leave the shop as well as him throwing an accusation of me being abusive and confrontational (which I can assure you is not in my nature) I then proceeded to right a review on Facebook & google explaining my experience/ordeal Imagine then being forced to remove my negative review because Alex Jones had shared my personal information in their response for all to see On contacting them with regards to this, they refused to remove it, and so there was simply no other option than for me to delete my original review myself… I suspect this tactic has also been used with other clients Please AVOID at all costs I’ve waited a period of time to post this review for obvious reasons