EL
Element Vape
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The juice that I had purchased on the…
The juice that I had purchased on the website displays in the photo that the product contains tobacco-derrived nicotine. In reality, a scroll down would tell you that it is synthetic. This is false advertising. I requested a refund, but was very rudely told no by the customer service manager, Cynthia. They told me it was clear that it was synthetic nicotine. How is contradictory information that states it is authentic and synthetic at the same time clear at all?