EN
Energy Ombudsman
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This time Utilita had 6 months of fun…
This time Utilita had 6 months of fun sending Bill's Bill's Bill's and their behaviour was quite corrupt. Not believing what they say as gospel would help,many clients are telling the truth and can prove it.The goodwill gesture was too low and we didnt agree with the resolution.Utilita should have been made to apologize and held fully accountable. We wanted prepayment meters to avoid debt and our case handler didn't seem to see how unjust our case was and the effect its had on us