Lunarcat Company
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Offline Shopping Service
I had a very positive experience with Lunarcat for in person (offline) shopping services in Japan. For me personally, they couldn't find the items I wanted at one store. They were quick to communicate and refunded me the fees, even though they still went and looked for it. I found the items at another store and placed another order with them which went smoothly. They have great friendly customer service so I'll be definitely using their services in the future.