Travel Trolley
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Bait and Switch / Scammers
Booked an ticket as they were showing relatively cheaper price than their competators. Booked it and paid on friday, the following wednesday they call and tell me that the prices have changed and gone up by £198. I have to either pay the increment or ask for a refund, I decided to ask for a refund but am told that I have to wait 5 working days as the refund request will be registered in 48 hrs and then another 72 hrs to process the refund. I get it the airline price is dynamic but how can you advertise for a price x and ask for additional amount after taking payment from customers? Ps, I called the airline directly and they offered the exact same flight for £80 cheaper than what I initially paid. I feel angry and scammed, as I dont have the money to buy the ticket that I desperately need.