Goldcross Training
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Read everything well before paying
I done SMSTS with them, now I paid to do NEBOSH. Both tutors were grate and very supportive, but the customer service is terrible. Every time I need to ask something is painful, they suppose the information on the website is clear, what is not. Also, they promise 10% discount when you done a course before, what is not truth. I called asking about the discount, and they say if is on the website is not discount, but you cannot know the available if is not at the website. And final, I booked a course I understand by the website will be 4 days, and were 2 weeks, if I new, I'll book on the weekends. Their answer was: is clearly what you booked. Obviously, is clear for you, if I need to ask help wasn't clear for me. If you pay, they will not give your money back or give you support if you need. As I said on my email, clearly for you. When you put 9 days with the dates is clear, when you put Mon - Fri 17th - 21st March & 31st March - 03rd April 2025 is not clear. I had one year NEBOSH before, nothing like that. My numerous calls and emails was never given a satisfactory answer. Specially when I received tones of emails from someone called Linda and nobody knows who is she. I asked to be updated when Andrew will give the course and nobody bother. And about the discount is not real, if you don't have the date.