ZE
Zen Internet
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The change over was ok
The change over was ok. My reason for not giving 5 stars. It is what Zen/Openreach do not tell you. The complete change over of internet and phone line was longer than expected. Very little advice from Openreach. Having to check in with Zen as to what we need to do to have the WIFI up and running. Then we find, that going digital means no more 1471, so if we are out we cannot tell if anyone has phoned us. We are told digital is better. The jury is out, have seen no improvement over previous copper wires. I am still getting used to Zen web account. Does not seem to be laid out as easy as my previous supplier. So ask the questions we were not alerted to before deciding to go with Zen/Openreach/digital.