Singapore Airlines
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Totally Incompetent
I travelled business class from Perth to Singapore 06/07/2019 and incurred severe back problems due to a seat that was not working properly. Later that same day I wrote to lodge a complaint regarding the seat and my severe pain, I received the normal automatic reply and waited for SA to investigate and in a suitable time frame report back to me. I’ve now sent SA numerous e-mail asking why no correspondence has been sent to me. As of today 10/09/2019 I’ve not received any replies, I now believe SA are totally unprofessional and extremely RUDE. I will certainly NOT be flying with SA in the future, due to allowing passengers to fly with a broken seat which caused me pain, stress, inconvenience, out of pocket expenses.