So Energy
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Smart electricity meter failure and 4 years on no action by so Energy!!!
I've had an account with you for a number of years on a dual fuel bases. The smart electricity meter you installed failed some 3-4years ago and despite repeated calls to your customer services who always say that it will be fixed, absolutely no action has resulted and we still have a non functioning smart electricity meter 4 years after initially reporting the problem to you. Please can you act on this as a priority given how long you have ignored this problem.