CheaterScanner AI
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This company is a scam
This company is a scam. Multiple charges for one search…Most of the complaints here tell you the same. Customer support response: "As per system check, you have an active subscription, which is why the renewal fee was charged. I would like to inform you that we have cancelled your subscription and processed a refund of $42.26 for the renewal charges to your account." My reply: "There was no obvious sign that it was a subscription, I selected 1 search 'service' at the time, believing that was the price for one search only. The way the website is designed leads people to believe this is the way it works. The word 'subscription' only appears in the Terms & conditions section, which are accessible through a link. So please clarify: the 1 search service means 1 search per month? Also, I never downloaded the app, I used the service on my personal computer. How could I cancel the subscription myself? There is no 'sign in' or anything related to my account on the website's initial page. This seems more like a 'choice' than simply bad website UX design."