Lyca Mobile UK
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Horrendous service
Horrendous service. I purchased a £4.50 per month esim (assuming this would come with a phone number - as the description mentions minutes and texts/calls) only to discover once activated the sim doesn't actually come with a phone number. I needed this to activate a WhatsApp business account. I've made the £4.99 12 month plan purchase and now have no way of contacting them to either cancel or see if they can allocate me a phone number. The online agent is extremely frustrating, and when you ask to speak to a human it simply says "wait to be connected" and NEVER connects. The phone number is even worse. Never giving an option to speak to an agent and just hanging up on you when you don't select one of the options it gives you (even though none of them apply.) I assume I'm about to be charged £4.50 every month for something which is no use to me and have NO way of contacting the company - absolutely RIDICULOUS service. Never seen anything like it. Lyca, please