LS

LaToya Stephens

4Reviews
3.8
3.75 out of 5 stars

Reviews by LaToya Stephens

4 out of 5 stars

Katje is zeer tevreden met krabpaal BEEZTEES

Katje is zeer tevreden met krabpaal BEEZTEES

1 out of 5 stars

No ink, can't print, being charged

I called and finally got a live rep for HP instant ink and printer assistance. The end rep ended up being ok. He talked me into one of their newer Envy printers. He canceled the older printer subscription and supposed to have added the new one. Now Im out of ink and can get my shipment that I'm being charged for and can not get anyone on the phone. They pick up and sit there. This printer total price is a little over $300.00. If I cancel the whole thing I get charged full price. As long as it's on an instant ink plan and they can charge me everything is good, for them! But I need help and I can not get a live rep or anyone lucid enough to understand my request. No ink, can't print, no help. Im frustrated and I can not STAND HP. I'm better off purchasing my ink and dealing with my own hassles. Their ink program has gone to the dogs, because we can not get any help. One of the worst decisions I ever made was to sign up with them.

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