DO
Donald Russell
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Awful Delivery service by DHL
I will only generally order items when there are offers as otherwise the prices are just too high , particularly given pack sizes reducing. Always good quality and customer service on the phone is good. Let down by DHL as couriers. I have now had 2 orders delayed or not delivered by DHL. Given the deliveries are frozen food with clear warnings only to deliver on the designated day and not to return to ‘hub’ it is outrageous that one of two boxes are delivered over 24 hours late and with some items starting to defrost. I am seriously considering whether to order again after this has now happened twice!!