Niamh Davies

Niamh Davies

Member since Invalid Date
1
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1 out of 5 stars
Average rating

Reviews by Niamh Davies

48

48 Mobile

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1 out of 5 stars

I HAD 48 for years, but I'm moving to another network.

I had 48 for years. I was so happy with it, I got my kids the SIMs. I could use it abroad, it buffered a bit, but didn't really bother me too much. Then 48 sent a message, that they were issuing new improved SIMs especially for roaming. So I got these new SIMs. But now I have NO coverage and can barely, connect to the local wifi when abroad. On another note, I had credit on my account from the refer a friend deal, which I hadn't used. It was just over €22, my bill was 10.99. But there was no option to use the credit, without turning off my auto renew. So even though I was within my top up time frame, because I turned off my auto renew they charged me the higher price. SO ITS NOT A PRICE FOR LIFE. When I contacted them they just said once you pay the higher price you can't go back. Despite still being within my renewal time period! And there was no warning that I was getting charged the higher price it just came off my credit when I hit use credit to pay my membership! Originally, I had tried to pay from my bank account, the money went out of my account to 48, but it was not used for membership nor is it in my credit balance. It's just gone to 48! As I said I was with this company for years but I'd rather pay for a better service. Their web chat is very slow (I was waiting over an hour just to get beyond a bot!) and the agent had a bit of a 'shudda cudda wudda' attitude. I find even in Ireland the coverage with 48 has got weaker. I'm in Navan, in general, there is usually good connection here, not with 48 anymore. So I'm changing network! I hope this helps when you are deciding which network to choose.