Arbroath branch.
Waited 10 days for delivery despite depot being only 3 miles away and website stating everthing in stock. 2 of pieces of timber cracked in the middle and taped up in such a way that was not obvious when delivered. Had to phone them 3 times for update on order and no texts or contact made by them at any time. The shop assistants don't listen to you and talk over your concerns. I was even laughed at during my call. Customer always right? Not in Arbroath they're not. What a strange attitude to customer service when it is your hard earned money keeping them in employment. Never again. Use Jewsons or Rembrand next time.