PANEK RENT A CAR
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This car rental is a scam
This car rental is a scam Never try to book We were told that they will block our credit card for 8000 PLN which is around 2000 EUR for a deposit because we did an external insurance. Girl said you can another insurance with us and we only block you 300 euro. It didnt make sense as we already had an insurance with booking.com and we agreed the depozit. Noone accompined us to check the car, the girl said no damage on the car and told us if there is any scractch or damage pls take a foto. We took all the photo and video. We checked the car ineed there was no issue but only a small scartch on the back we already filmed it. We only used to car between the airport of Wroclaw until the city of Legnica, and vice verrsa. we didn even drive the car in the city as we left it at the hotels parking. On sunday around 16 we returned the car but noone was at the car delivery. We left the car on the parking and left the keys in the box as indicated.We filmed the car and took foto prooving for no damage Next day we received a bill of 1000 EUR of charge because there was a smash on top of the car, We sent the video that we took when we delivered the car, proving no damage, they told us the video was filmed 1 day before so not relevant.... and on top of that they charged us 120 euro because the car was dirty.... the car which we did not even use the car. We cleant carpets before we deliver it and it was raining all the day so how can we clean outide the car? if you want to keep your money do not use this crook and scam car rental. We try to reach out all the car rental providers such as Booking or car rental.com etc to cancel the contract with them because they try to charge the most of and scam you.