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My brothers day 2 results still not…
My brothers day 2 results still not arrived on day 11 and day 8 test not arrived. Chased with numerous phone calls until number inactive. Promised return calls within an hour. No replies ever received. Had 2 x tests fully paid for with no outcomes. No way to claim money back. Very distressing. Dad diagnosed with terminal cancer and no test results. So what are we meant to do? Do NOT use Day 2 results didn't arrive, they left on day 12 with no day 8 tests arriving. Emailed and phoned. No response. Awful. 2 months later they got a 25% refund but they won't be using this service again as the service did not work