TR
Travelocity
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Terrible customer service
Terrible customer service. Spent $5000 for a family trip to Italy in May. Flights have already been canceled by Delta, but can't get any information from Travelocity on status of, or whether I can get, a refund or voucher. No way to talk to anybody, and get any answers. I understand they may not be able to handle all of the calls, but at least give me a way to e-mail my question, and eventually get an answer. Will never work with them again!