Ares Sportswear
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This was a very disappointing order…
This was a very disappointing order process for us. I was told a few times they were extremely busy and backed up but would be rushing orders out. Well they must have rushed too fast. Embroidered items looked great! But that is about it for the orders we had Screen Print products were a complete mess. Logo sizes were not at all as advertised (Much smaller in person.) Logos are slanted on angles and some not even centered on the shirt. They had multiple items they could not print or fill as advertised and they just changed and shipped it without asking the customer first. After attempting to have my complaints resolved via having my parents be refunding for the bad items purchased, the company gives you the run around with excuses. They claim they will replace any items. Well sorry but our volleyball season is only 2 months long and you should have done it RIGHT from the beginning. They must have new management who do not manage well because things are not taken care of as they should be. I find it hard to be able to go back to this company for products in the future unless they refund our screen printed items to any of my parents or staff who ordered them.