Titan Travel
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Our honest opinion of our Tuscan Experience
We recently experienced the Essence of Tuscany tour 12 - 19th June. Our first hotel the Montecatini Palace - was a very far fetched description of a palace! Our room was absolutely awful, dingy, small, one small old fashioned wardrobe, no coffee making facilities, awful decor, hot and stuffy with two small single beds. So we asked if they had a better room and we were given the family room on the top floor with fine views with opening windows to let in some light and air. The restaurant was super though and the staff were very good with preparing special meals for my gluten/egg free diet. They went out of their way to accommodate me. The itinerary was full on with little time for rest in between visits to the beautiful countryside and hill top villages that surround the area. I am sure some of the older guests would have welcomed a little later starts to the days out. But we saw a lot and the local guides in Florence, Lucca and Siena were very informative. Unfortunately, the bus/coach that we travelled on for the first 3 days was rather elderly and the driver had one or two problems with it, in as much as it was worn out. He struggled to get reverse gear getting us out of the airport, the air-conditioning was useless, the seats were collapsing and the noise from the underside of the bus was quite worrying. We thought we were about to brake down any minute. I would have expected better from Titan. The information we got from Titan was incorrect in as much as it had changed from the original. The times and days were altered without us being informed, which was not very useful. I do not think we would use Titan again.