OC
Oceania Cruises
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Efficient and helpful staff
My request to cancel a cruise was dealt with efficiently and sympathetically. I had really good interaction with a number of staff. Money held by Oceania was returned to the cruise agent, for refund to the client, within the agreed timeframe. Unfortunately the cruise agent Planet Cruise were not as easy to deal with and kept the money for six months. I really hope that I get the opportunity to book another cruise with Oceania in the future, directly of course and not through an agent.