John Strettle

John Strettle

Member since Invalid Date
1
Review
5.0
5 out of 5 stars
Average rating

Reviews by John Strettle

OC

Oceania Cruises

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5 out of 5 stars

Efficient and helpful staff

My request to cancel a cruise was dealt with efficiently and sympathetically. I had really good interaction with a number of staff. Money held by Oceania was returned to the cruise agent, for refund to the client, within the agreed timeframe. Unfortunately the cruise agent Planet Cruise were not as easy to deal with and kept the money for six months. I really hope that I get the opportunity to book another cruise with Oceania in the future, directly of course and not through an agent.