Oceania Cruises
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this was our first and only time on the…
this was our first and only time on the Oceania line. very poor management intervention first was many issues on help with using their wheelchair after my husband fell in an area where there was NO railing. a guest behind him fell and knocked him over. That was day 5 and we were room bound from then on. charged us for NOT cancelling my husbands excursions after fall. Very hard to get into specialty restaurants and No way on cooking classes even on waitlist. casino randomly changevd hours. the room towels were like sandpaper. The GM Adrian was hard to reach and RUDE when i did. on our side on elevator was not working out of 2 and heard it hasn't since before July. Lobster was tough and not really lobster, most likely a Caribbean version. last but not least the acupuncture doctor was great and my husband went 4 days in a row. it helped some but still now in a wheelchair. we paid more than $1000. for that with no offer to kindly compensate