Echt Apparel
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I really wanted to like this company
I really wanted to like this company, but honestly, my experience was pretty disappointing. I understand businesses have policies — fair enough — but there was absolutely no discretion or flexibility shown, even in a situation where it clearly would’ve made sense. It felt like I was just another number, not a valued customer. If you’re looking for a business that actually listens, shows a bit of understanding, and treats people like people — I’d look elsewhere. There are better options out there that won’t hide behind rigid policies instead of using basic common sense.