SilkFred
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Company doesnt follow its own time…
Company doesnt follow its own time frames for refunds. I have sent back a few things now and had to chase every single time to get my money back. Their refund policy states 14 days after receiving the items back and both times I have had to contact them after 14 working days to chase them up. First order they refunded saying they've already initiated it but it was only initiated after I chased them. Now waiting for their response a second time. Won't be buying from here again for this sole reason.
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