Grewal Transport Service
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It was stressful experience
It was stressful experience. After providing all the details prior about pick up location and details of luggage.At last min they raised the price for just wrapping it with film from 70/kg to 85/kg which due to my urgency I agreed too but they kept taking advantage of situation. They asked to take print out of stickers but all shops closed I requested them to take a print out n said I’ll pay the xerox charges. Refused to send packaging pictures that they have wrapped with film and ended up sending pictures just with stickers and said for just the print out it’s 85rs/kg. Long story short After 4 days of touring experience and requesting to speak with someone higher they agreed to original price. One day prior shipment was suppose to arrive status showed shipment cancelled by merchant. After following up again as moving to another state with all my utilities with them. They updated the status next day and deliver the package in pieces. Boxes torn, tape removed. Services could a lot be better and should maintain clarity in terms of terms and conditions rather than putting customers in a difficult position. I do not wish to take any names , gave 2 since I got my luggage on time. For service it’s definitely a minus.