Princess Cruises
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Worst cruise line I've ever had the…
Worst cruise line I've ever had the misfortune to deal with. Post covid they have no interest in the customer just their wallets. Customer service is appalling, cleanliness on board is dreadful, excursions are a complete rip off and you absolutely do not get what you pay for. Multiple occasions of false billing requiring hours of your holiday time to resolve at customer services, no apologies and fraudulent transactions added to our account after disembarkation, which princess just take from your card. Everyone on board moaning at the penny pinching, rip off extras on board which were explained with, well that's head office. Most of the staff will tell you they are looking for another job and want to leave asap. Sorry Princess but there is just too much decent competition out there to deal with your BS.