Marriott Vacation Club
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We've been trapped in the Vacation Club
We've been trapped in Marriott Vacation Club's deceptive timeshare program since 2013, and it has been nothing but broken promises and financial manipulation. What started as a "60-90 minute sales pitch" in Maui turned into over two hours of high-pressure tactics that convinced us to purchase vacation points that were completely inadequate for our needs. Every time we tried to book reservations, we couldn't get the dates or room types we wanted, leading to years of frustration and wasted money. The sales team continuously pushed us to buy more points until we reached "Chairman status," falsely promising this would give us better availability and the ability to sell points through Marriott to cover maintenance fees - both claims turned out to be complete lies. The situation became even worse after Marriott acquired Westin, Sheraton, and other brands, making it nearly impossible to book the properties we actually wanted. Our recent experience at the Pelican Hills location was the final straw - the representative refused to help us with bookings or listing our points unless we purchased even more points through him, while our previous representative had already left the company. Despite reaching Chairman status and paying escalating annual maintenance fees for over a decade, we've received zero value from this program. Marriott Vacation Club operates through deceptive sales practices, makes promises they never intend to keep, and leaves customers stuck in contracts that benefit only the company while providing no real vacation value to members.