Katie Barnes Tool Range & Education
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Horrendous Company and Customer Service
Absolutely shocking service! I wouldn't even give this company 1 star. Jane, the head of customer service refused to acknowledge that they were responsible for the horrendous condition of 2 of my nail tools that I sent in for sharpening. Both navy tools are now rendered useless and the company refuse to acknowledge their responsibility for the ruination of my tools. They were not over sharpened, the angle was completely wrong and not straight. Photos are available to quantify this. Not only that, I paid for 3 items to be sharpened but they could only do 2 and have not refunded me the cost of the 3rd item! Do not use!