Vital Records Online
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Fraud Hiding in Plain Sight
I placed an order for my birth certificate in April and paid $112.65, plus an additional $55 for expedited processing. After receiving no updates for weeks, I contacted the company in early June and was told the request was still “processing.” Following that complaint, the $55 expedited fee was refunded — but I still have not received my birth certificate, nor any meaningful communication or resolution. It is now July. This company has had my money for months, failed to provide the service I paid for, and has not taken any responsibility. What makes this even more concerning is that this business is promoted on a government-affiliated (.gov) website, which gives people the false impression that it is an official or vetted agency. That is misleading and borders on fraud. This is unacceptable. No one should be losing money or documents to a service that hides behind government legitimacy without delivering results.