Emma Swan

Emma Swan

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Emma Swan

SU

Superdrug Online Doctor

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1 out of 5 stars

Slowest delivery that often needs a nudge

Orders placed with ‘cold delivery’ say Royal Mail 24 hour tracked and take on average 2 weeks to arrive. Suoerdrug are fly - always says order def patch note created but then takes anywhere up to 9 working days to actually enter the postal network. For the costs involved it’s disgraceful. I e contacted customer service multiple times and received a negative response about 3 days later. Three times now so definitely my last. To the Superdrug reply: I am not going to share personal information in a public reply. That’s a very inappropriate and unprofessional request to make. Update number 2: I believe thus review has had a take down notice as I’m being asked for more details. Another reason never to use this service again. This review is honest and truthful, delivery takes up to a week despite paying for next day service.