John Shepherd Estate Agents
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DO NOT GO WITH
I would never in a million year recommend this company the staff are shocking and the way they treat customers is appalling! I have fought with this company for 5 months over a £750 deposit that they refused to release to myself. My flat that they were supposed to manage and look after is and absolute DISGRACEFUL TIP, they never fixed any problems and if they did it was a half arsed job! My Tenant had called them multiple times with occurring problems asking them to fix them and no one ever got back to her! The reason for having a leasing agent is to take a weight of the Landlord's shoulders with one less issue to deal with! Leah and Julie (at the Sutton Coldfield branch) are an waste of time to even speak to! They truly do not care about helping anyone, they ignore multiple phone calls and emails! If you are looking for a lease agent to manage any property of your DO NOT use John Shepherd! If you ever decide to use them get ready to contact the Property Ombudsmen to file a complaint to try and get your Tenants deposit back because as soon as you want to end your agreement with them and change leasing agents or do all the work yourself it is going to be a ball ache and very stressful time getting that deposit back! Please learn from my mistake of going with them they are an utter joke!!! If I was able to give them 0 stars I would!