HS
HSS ProService
View company profile →
Awful customer service.
The actual product was really good, and the delivery driver was lovely. But I cannot stress how appalling the customer service is! There doesn't seem any liaising between different departments and it is so difficult to speak to anyone who knows what is going on. The live chat agents seem completely removed and gave me incorrect delivery times, and it has been impossible to access any information about anything. Was kept on hold multiple times for over half an hour, to then speak to someone who didn't know what was going on and couldn't help.