Buddy Loans
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Strung along until their last breathe.
Strung along until their last breathe. Like many others confirmed on 12th of August accepting a complaints payout of £1680.00. Confirmed on the 13th I would receive in 28 days which was immediately suspicious to the claims company who had helped me receive this as they usually paid within 7 days. Two, three weeks pass, having emailed and called in between and they said it will be honoured as per the 28 days stated. Calling and line saying closed even though it was within the normal working hours, website not accessible as it used to be. Claims company telling me this feels like they are in financial trouble two weeks in to waiting, calling Saturday, yesterday, still telling we will contact finance team, Mollie in complaints not around, no longer responding to claims company or taking calls. Low and behold even today told by Kerry, I will try finance team now, phone cuts out. Call back different women, we are announcing our administration we will email you today. JOKE. Disgusting and no thought to customer welfare