Janet Castle

Janet Castle

Member since Invalid Date
1
Review
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1 out of 5 stars
Average rating

Reviews by Janet Castle

SC

Scenic Luxury Cruises and Tours - UK

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1 out of 5 stars

Live in hope of contacting someone

We are booked on a cruise in July and need to speak to someone. We have tried daily this week, and today tried 3 different numbers. The main one left us waiting for one hour and 9 minutes then the phone battery ran out. Just tried another number and after 30 minutes lost patience, and cannot get into my account to alter the error as they are”working on it!” How do you get a person to talk to?? Today just rang Leger tours and they apologised for keeping me waiting for 5 minutes. Pull you finger out and give us a 5star booking service. Had a wonderful holiday in the past with Scenic to Australia. Reading the reports of other travellers we live in hope that the cruise is not cancelled and meets with our expectations.