Huck Logistics LLC
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Do not trust this company
Avoid Huck Logistics and be careful who you trust to ship your vehicle. My father was T-boned in his previous car recently and quickly needed a new vehicle, as he takes care of our mother and can't be away from the house for too long as my mother requires content assistance for daily tasks. If my father could, he would have flown in to drive the vehicle that I found him in another state, but he could not. We decided that shipping the vehicle would be a good option...But here is our experience with that. Huck Logistics lures customers in with a low quote, only to switch things up after you’ve paid a deposit. They claimed our first driver had “mechanical issues,” and suddenly offered a new driver at a significantly higher price. This felt like a bait-and-switch tactic designed to squeeze more money out of us after we were already locked in. We were told the $250 deposit for the first driver would be refunded. That never happened—until I had to chase them down. Even then, they gave me the runaround for days, stating they needed to review the case, and making excuse after excuse about funds that were clearly owed to us. Once I finally spoke with someone new (Ryan, “the manager”), he said they’d offer $175 back—$100 from the driver and $75 “out of his pocket”. But the reality is: we were owed $250, plain and simple. This wasn’t a goodwill gesture. It was a refund for a service they failed to provide. To make matters worse, the original rep I was dealing with, Carlos, conveniently “no longer works there” once the car was delivered. Only after I posted a negative review on TrustPilot did Ryan offer to give us the full $250 back—but only if I agreed to take down my review. They literally held my refund hostage unless I deleted my honest feedback. This company may get your vehicle delivered, but they’ll create chaos and manipulate the situation to maximize profit at your expense. Their tactics are deceptive, dishonest, and unethical. Stay far away. Huck Logistics is still holding our $250 hostage until this review is removed.