JS

JD Scintillating Solutions L,

1Reviews
1.0
1 out of 5 stars

Reviews by JD Scintillating Solutions L,

1 out of 5 stars

Canceled my account without any warning…

Update: I STILL never received an email notifying me, let alone explaining why, my account was closed. If i was doing something against policy or incorrect I would love to have known about it so I could correct it. But the lack of communication by square support is absolutely ridiculous. Just canceled my account with zero notification or explanation of why or the opportunity to correct. Also couple of different emails that said I would be hearing from somebody within square one to two business days and it's been almost 2 weeks! I went to Square Community to ask for help, and Square has blocked me from there, too! They won't let me post on the boards to ask for help. Totally non-existent customer service... Canceled my account without any warning or reason. Said they sent an email, but did not, except saying my checking account is closed, but no reason why. (But they kept my money that's in the savings account that they collect high interest on while giving us 1% btw) Called customer service who said they couldn't disclose anything, transfer me to anyone to talk to, and I would have to wait for an email describing thier decision after being on the phone for a hour! Like i had received an email in the first place.... lots of them, for marketing trying to sell me more product! But no email explanation as they say they sent. Let's see what the AI response is going to be to my review here.....