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Travel Trolley
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Awful Travel Trolley
Title: Refused Refund for Cancelled Flight – Avoid I booked a Kuwait Airways flight via Travel Trolley (Booking Ref: XKV88V), which was cancelled by the airline. Despite multiple confirmations from the airline that the refund must come through the agent, Travel Trolley continues to delay and mislead, even falsely claiming it was a “schedule change.” I had to make alternative arrangements and have since left the UK. No refund has been issued, and customer service responses are vague and unhelpful. I am now filing a complaint with the CAA and exploring chargeback and legal options. This kind of service is unacceptable. I would strongly advise others to avoid this agency.