EC
Economy Energy
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Totally Confused
I am totally confused about what tariff I am on, what the current rates are and even what I owe them. The statements are incomplete and misleading. For example, I was informed by letter I was on a tariff called 'Evergreen Direct Saver', but then my statement refers to a 'Switch Saver' tariff. The tariff rates seems to change every month and I appear to be in debit (I pay by direct debit). This is a buttocks of a company