Corinthia Hotels
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Afternoon tea
We had been looking forward to celebrating my mother's 50th birthday at Corinthia, but sadly it was a complete letdown. The service was painfully slow. Despite several attempts to catch a waiter's attention, we were constantly forgotten. It felt like we were an afterthought rather than valued guests. Even the simple request for tea refills was met with reluctance. It took an unreasonably long time for it to arrive. The quality of the food was another issue. The pastries were unappetising and clumped together in cluster .This afternoon tea experience was a mess and it certainly didn’t match the reputation of the venue. The staff seemed to have very little knowledge about the different teas available. Nevertheless, there were two staff members who were very enthusiastic and helpful. They were the only ones who seemed to care about our experience and their attentiveness did partially salvage the celebration, but it wasn’t enough to redeem the experience. Overall, this was an incredibly underwhelming and disappointing experience for such a special occasion. Especially for a hotel with such a strong reputation. My mother's birthday was ruined and we won’t be returning anytime soon. Will not recommend to all our friends and family.