Online Carpets
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I’ve never left a review in my life but…
I’ve never left a review in my life but I’m so appalled by this company. Online carpets response to my review is yet again a load of rubbish. They haven’t contacted me again to investigate it further. As I have responded saying that we would not except their offer of a refund for just the area of the carpet that is faulty as they can’t just take that part away? To which I was meant to cut away and pack up myself for collection. Since then I have heard nothing. Also it is impossible to check a carpet of that size before it is unrolled and cut to size by a fitter because of the weight and not having a space big enough to roll the entire thing out. I don’t have the time or energy to write anything else. Just a really disappointing experience and left totally out of pocket so wanted to warn others so you don’t experience the same thing.