Monarch Water
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Excellent after sales service.
Cannot fault follow up service. Water softener stopped working after 18 months. I have a Mini water softener. It is still within guarantee but really not at all impressed with this product. Edit. After I posted the above review I was contacted by a rep from Monarch water. She assured me the product was within guarantee and arranged for an engineer to visit. I found that pretty impressive as I hadn’t reached out to Monarch water at all. Engineer came to repair my water softener. Problem was a small blockage which he soon sorted. Very nice and courteous, called Mick. Was really impressed with his efficiency, came exactly when he said he would and sorted out the problem in 20 minutes. I now have a working softener again. All done under guarantee.