MCR GAS
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Great service from start to finish
Great service from start to finish. They listened to all my requirements and then gave me a very reasonable quotation on 3 different boiler options. There was no sales pitch or hard sell. Emma was very helpful in making arrangements for a convenient day for installation. Marley and Jamie arrived as expected. Text messages were sent with ETA and tracking options. They were both polite and professional. They informed me of how long the job would take and got straight to work. They completed the job on time and cleared everything away. A very neat job. They then took time with me to go through the operation of both the boiler and the thermostat. Unfortunately 4 weeks later I had a small problem with the thermostat and receiver not communicating with each other. Chris talked me through how to override them so we had heating and then came out the same day to fit a new receiver. I cannot recommend this company enough. Seldom do you find companies now that pride themselves so much on customer service but I found one with this company. Everyone I either spoke to on the phone or had working at the house were just lovely, genuine people. 5 star service for sure.