Paul

Paul

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Reviews by Paul

KI

KIA

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1 out of 5 stars

I own a 2017 Kia Sportage ISG1

I own a 2017 Kia Sportage ISG1. My ignition barrel failed about 2 months ago now and my car has stood still in my local garage ever since. Reason: shortage of parts in the UK, Kia waiting for parts to arrive from abroad. Totally unacceptable, the experience has been so stressful being without my vehicle especially being self employed. I am literally earning nothing without my vehicle. No mention of a courtesy vehicle from Kia, typical unhelpful customer care to be honest. Will I keep the vehicle after repair? Probably not as I can not go through this again. Would I recommend to a friend? with my experience of Kia definitely not. I have been made aware by Kia of a parts shortage but why should I have to take the stress and problems Kia have put on myself.