TR
Travel FX
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Extremely disappointing experience
Extremely disappointing experience. Travel FX failed me as a customer. Royal Mail, their courier, provided false delivery confirmation with a forged signature on the expected date before our holiday. After a long complaint process during my holiday, and after Travel FX raised an incident with Royal mail, the money was magically posted through my door two weeks later. Travel FX then offered only a buy-back that would leave me over £100 out of pocket, instead of fighting my corner with Royal mail for fraudulent activity that has clearly taken place. Their final response was dismissive, legally misleading, and they took absolutely no responsibility. Avoid.