Canadian Tire Financial Services
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I would give zero stars if possible
I would give zero stars if possible. I applied for a Triangle Mastercard based on advice from Credit Karma that I would likely be approved. I received no email confirmation about my application so I contacted them when I saw that they did a hard inquiry that affected my credit. They told me my application was denied based on potential fraud and passed this along to the fraud department. They gave me no opportunity to verify my identity. I was told I would a receive a call back regarding this “fraud case”. Nobody returned my call so I followed up one week later. I have now been told that the application cannot be opened up again, and that I would have to apply again. I was also told that they cannot tell me the reason my application was denied, and that the last lady who said it was denied for potential fraud lied to me “probably because she just wanted me go away”. We run a small transportation company and were looking to benefit from the fuel program. We spend thousands upon thousands of dollars at Canadian tire in a year in Products and services. I am sad and extremely appalled by how this was handled/not handled. I would recommend never banking with Canadian tire bank. Canadian tire has lost hundreds of thousands of dollars because of this terrible experience. I won’t step into a Canadian Tire Again! Way to go!!!