Globe Car & Truck Rentals
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Seriously, what is wrong with this company?
I have rented from Globe twice prior. This was the third time I rented to go to Quebec city, where the car broke down. The 24 hour towing service told us they could not pick us up given they did not have the license to tow in that area. When I asked to just talk to a manager, just so I can stop being bounced around from person to person they told me I wasn't allowed to have even his email and that he'd "contact me directly". LOL so not only were we stuck in the cold -20C for 3 hours off the 20 in a blizzard, we got charged extra instead of a refund because they didn't put in the right sign and they keep differing to other people. I just want a stupid apology and refund for everything at this point. I will keep additional details off the review, but lets just say we have over 1000$ not refunded to us. I can't even pay rent at this point. And apparently talking to them privately doesn't do anything so here we are. Please just talk to me directly.